Hydro Vacuum Excavation Vac Truck for Toowoomba and Surrounds

Hydro vacuum excavation is the safest and most efficient method to expose, validate and protect underground assets.

Utility ID is the only Dial Before You Dig (DBYD) certified hydro vacuum excavation company in Toowoomba. By using hydro vacuum excavation contractors from a DBYD certified company that have extensive construction experience, you get their understanding of what is required to complete the job quickly and properly. By knowing where to start and what to look for aids in minimising excavation size, subsequently reducing time on site and therefore lowering costs to your project.

Engage Utility ID for non-destructive digging with expert advice, efficient and safe work methods that are backed by appropriate certification all at industry leading rates.

Save Time

Save time

Take out the hassle of dealing and scheduling multiple contractors. As we have our own vac trucks we can conduct electronic locating and potholing as a combined package. We do all the work so you don’t have to!

Save Money

Save money

Our industry experience and knowledge means we provide a efficient hydro vacuum excavation facility. As we are DBYD certified we can guarantee reduced exploratory excavations and correct validation of underground infrastructure once exposed.

Reduce Risk

Reduce Risk

For identification of infrastructure beneath the ground, it is industry best practice that a vacuum excavation truck is operated in the presence of a DBYD certified locator. As we are a DBYD certified locating company, we can guarantee best practice and that duty of care obligations can be met.

How to use Hydro Vacuum Excavation



Get visual identification of underground services easily with hydro excavation. Potholing offers positive depth and location of underground services while removing the potential for damage.



Excavate with minimal soil disruption and environmental damage by using hydro excavation. Use this technique for completing service installations and trenching in tight or complex areas.



Use hydro excavation to dig on sensitive sites or locations where conventional trenching is not possible. Locate underground utilities safely with this special method.


Strip Trenching

Have the ability to strip trench sites that traditional trenching can’t handle. With our hydrovac excavation services, you can complete more complicated projects and work on more confined digging sites.


Material Removal

Get rid of materials quickly with vacuum excavation’s powerful water and vacuum system. Use it to remove soil, sand, liquid waste, wet concrete, sludge and more without trouble.


Pipe Cleaning

Let our pipe locator clean pipes and underground services effectively with vacuum excavation’s high-pressure nozzles. Use it to flush away waste and excess materials inside pipes and other similar assets.


Understructure Boring

Install conduits, pipes, cables and other underground utilities easily with hydro vacuum excavation. This digging technique lets you work under or around established structures with fewer issues.


Other Conduit Work

Complete a variety of conduit work with vacuum excavation tailored to your project. Whether you’re installing rope for conduits or accessing underground utilities for maintenance, vacuum excavation is a great option for earthmoving services.

Areas We Service

When it comes to hydro vacuum excavation, Utility ID’s point of difference cements us as leaders in the industry. We are based in Toowoomba and our vac trucks are ready to visit all areas across the Darling Downs and Lockyer Valley, including:

We have worked with Sam and the team from Utility ID for many years to help with the safe planning of our drilling, excavation works and service mapping. They are a highly professional team, and we have no hesitation in recommending their services to others.

Lucas Talbot

Efficient and professional Sam responded to my initial enquiry very quickly and was at the job site that afternoon. His professional manner and evident knowledge of the work required, put my mind at ease. I would recommend Utility ID again.

Sally Keynes

We originally engaged Utility ID to locate transformers that been lost through 17 years of fit-outs and building modifications, a task that multiple locating firms had failed to achieve. Sam attended site outside of business hours, and not only found the transformers but also identified the entire in-slab cable run within 90 minutes.

Sam's professionalism, commitment to safety and willingness to go the extra mile have ensured that Utility ID is our underground service locators of choice.

Chris F

We’ve been using Utility ID for a number of years now and are very happy with their prompt, reliable service. Sam and Chris are always professional, and I would highly recommend them to anyone who wants to put safety first.

Paul Sheppard

I'd highly recommend Utility ID - Sam came over before I started building a carport, both services he found were directly below where he had marked them. The power going to my shed was a lot shallower than expected as well, so he definitely saved us from damaging it when we dug the footings. I also had to carefully dig down to find the stormwater as the new downpipes had to be connected to the existing pipe, so it made it a lot easier knowing where it was.

Ben Gosper

Why Choose Utility ID?

We are the only DBYD certified operators of hydro vacuum excavation in the region, taking out the hassle of dealing and scheduling multiple contractors, increasing your project productivity, reducing risk and minimising cost.

Our team is highly skilled and professional with experience in the actual construction and installation of the underground assets that we now locate and protect. These are the points of difference that cements our position as leaders in the industry.

Experience & Professionalism

Duty Of Care

We are fully qualified and experienced hydrovac truck operators as well as being DBYD certified. All our work is carried out in accordance with AS5488-2013 ‘Classification of Subsurface Utility Information’ and we work under a comprehensive Work Health and Safety Management System. By engaging Utility ID you are guaranteed you are meeting your duty of care obligations to minimise any chance of damaging underground services.

Industry Leading Rates

Tailored to Your Assets

Every site is unique and has different complexities and that is why we tailor our approach to suit your project whilst keeping in line with the utility asset owner’s duty of care requirements. Being DBYD certified we know and ensure the correct hydro and vacuum pressure is used for each asset to safely expose and protect underground services.


Serving the Following Areas

We can provide all your vacuum excavation and hydro digger needs across all areas on the Darling Downs and Lockyer Valley, including Toowoomba, Dalby, Warwick, Gatton, Kingaroy, and more. No matter the size of your project, we’ve got you covered.

Have an upcoming design project?

At Utility ID, our hydro excavation contractors have a true passion for the accurate survey of underground services and are specialists in servicing the Survey and design industry. We understand the importance of identifying not only the services depth and alignment but also its attributes such as size and material type. We know how critical this is for design and how costly a mistake could be once the construction phase is reached. If you are a surveyor needing to include the existing underground services layer in an upcoming project, call Utility ID to see how easy the process really can be from start to finish.


Can I hire a Utility ID Vac Truck?

We provide wet hire for all underground service locating and other excavation needs. Our vac trucks come with a DBYD certified locator/operator that has extensive experience in the construction industry and operating large machinery and vacuum excavation units. We do not provide dry hire.

Will backfill and reinstatement be undertaken?

Yes, at Utility ID we ensure all hydro excavated sites are reinstated and that restoration meets the requirements of the utility asset owner(s) and/or local authority. The site is left in a condition such that no safety hazards associated with the service locating activities remain.

What is Potholing and trenching?

Potholing is the means to ‘validate’ buried utility assets by physically exposing them through small, excavated holes. Trenching or strip trenching is the means to ‘validate’ buried utility assets by physically exposing them through narrow trenches. All buried assets should be validated before commencing excavation. Validated assets (potholed and exposed) conform with AS5488 – 2013 Quality Level A in terms of location accuracy.

Underground services that have been located electronically or by GPR also need to be potholed and exposed to meet Quality Level A accuracy which is required prior to any excavation.

In all cases any work in the vicinity of a buried service or utility should be done in accordance with the utility asset owner’s requirements and if applicable any relevant legislation.

By engaging Utility ID you can be assured that all necessary duty of care requirements are followed and met. We have implemented a comprehensive WHS Management System that ensures all hydro excavation activities meet model WHS legislative and regulatory requirements.

Why do I need a DBYD certified Hydro Vacuum Excavation service?

Hydro excavation is used to pothole as the essential 4th step in underground service locating to validate and protect the underground asset. This is industry best practice to ensure all duty of care requirements are met. The use of a DBYD certified locator vacuum excavation service, like Utility ID, minimises the amount of exploratory potholing to save costs and assists in the validation of the correct utility owner’s asset when exposed. Utility ID also ensure the utility owners specific requirements are followed when potholing or working around their assets.

What is Hydro Vacuum Excavation?

Hydro Vacuum Excavation is a non-mechanical and non-destructive digging method that uses water and suction to simultaneously excavate and evacuate soil and debris. It excavates with minimal soil and environmental disruption and protects underground infrastructure. Hydro Vacuum Excavation can also be known as Hydro Excavation or Vacuum Excavation.

Vac truck operators you can trust

If you need a non-destructive hydro digging contractor that provides a comprehensive service at industry leading rates, Utility ID is your top choice. Our highly skilled and DBYD certified vacuum excavation operators will undertake your underground service locating or other excavation needs safely and promptly so you can proceed with your project with confidence. Contact us today to get a quote.

We have all your Hydro Vacuum Excavation needs covered!

Contact your trusted hydro excavation expert for a quote.

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