About us Utility ID

About us Utility ID

Who we are

Utility ID are Toowoomba-based Dial Before You Dig certified underground service locators.

Our team has over 15 years of experience in the actual construction and installation of underground cables and pipes. The last decade has been dedicated to locating and protecting those underground utilities from unnecessary and costly damage from excavation and other construction activities.

We are based in Toowoomba and have been servicing the Darling Downs, Lockyer Valley and South West QLD regions since 2014.

What you get

Experience    Precision    Quality    Efficiency

At Utility ID all our work is carried out in accordance with AS5488-2013 ‘Classification of Subsurface Utility Information’ providing you assurance of a reliable and quality service.

Every site is unique and has different complexities and that is why we tailor our approach to suit your project whilst keeping in line with the utility owner’s duty of care requirements.

All our services are in house and provided at industry leading rates, that means no mucking around with multiple contractors saving you time and money.

Experience & Professionalism

Experience and professionalism

Our team has decades of combined experience in the actual construction and installation of the underground utilities that we now locate and protect. This is the point of difference that cements our position as leaders in the industry.

Industry Leading Rates

Industry leading rates

Due to our in depth knowledge of underground service installation techniques, we can provide comprehensive and accurate quotes at our industry leading rate.


Up to date technology

We utilise the latest in electromagnetic and GPR technology, to provide an unparalleled service in the cable and pipe locating industry.

No job is too big nor too small and we realise the importance of you as one of our customers regardless of who you are.  Whether you are representing a large company requiring extensive works or a private customer wondering where your underground power runs to the shed, you will receive our full attention.


Hydro Vacuum Excavation


Underground Service Locating


Ground Penetrating Radar

Have an upcoming design project?

At Utility ID we have a true passion for the accurate survey of underground services and are specialists in servicing the Survey and design industry. We understand the importance of identifying not only the services depth and alignment but also it’s attributes such as size and material type. We know how critical this is for design and how costly a mistake could be once construction phase is reached. If you are a surveyor needing to include the existing underground services layer in an upcoming project, call Utility ID to see how easy the process really can be from start to finish.

We have worked with Sam and the team from Utility ID for many years to help with the safe planning of our drilling, excavation works and service mapping. They are a highly professional team, and we have no hesitation in recommending their services to others.

Lucas Talbot

Efficient and professional Sam responded to my initial enquiry very quickly and was at the job site that afternoon. His professional manner and evident knowledge of the work required, put my mind at ease. I would recommend Utility ID again.

Sally Keynes

We originally engaged Utility ID to locate transformers that been lost through 17 years of fit-outs and building modifications, a task that multiple locating firms had failed to achieve. Sam attended site outside of business hours, and not only found the transformers but also identified the entire in-slab cable run within 90 minutes.

Sam's professionalism, commitment to safety and willingness to go the extra mile have ensured that Utility ID is our underground service locators of choice.

Chris F

We’ve been using Utility ID for a number of years now and are very happy with their prompt, reliable service. Sam and Chris are always professional, and I would highly recommend them to anyone who wants to put safety first.

Paul Sheppard

I'd highly recommend Utility ID - Sam came over before I started building a carport, both services he found were directly below where he had marked them. The power going to my shed was a lot shallower than expected as well, so he definitely saved us from damaging it when we dug the footings. I also had to carefully dig down to find the stormwater as the new downpipes had to be connected to the existing pipe, so it made it a lot easier knowing where it was.

Ben Gosper

We have all your underground service locating needs covered!

Contact your trusted underground services locator for a quote today.

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