Dial Before You Dig Certified Locators

We Are Dial Before You Dig Certified

The underground network of services and assets is complex and requires expert knowledge to interpret data, identify and locate components. DBYD certified locators have demonstrated a high level of understanding and practical expertise that meet industry standards in locating and visually identifying underground services.

Utility ID Underground Service Locators are a DBYD Certified Locating Organisation (CLO) with registered DBYD Certified Locators. Only a DBYD Certified Locating Organisation is provided authorised access to endorsed utility networks for location purposes. By using a DBYD certified locator registered with a CLO, like Utility ID, you are assured that the company uses the most advanced calibrated locating equipment with mandatory current business insurances and WHS systems for risk management peace of mind. The cost of using a DBYD Certified Locator is minor compared to the significant economic and reputation costs associated with damage to subsurface utilities.

Contact your trusted DBYD certified underground service locator for a quote.

AExperience & Professionalism

Save Time

Take out the hassle of dealing and scheduling multiple contractors and engage a DBYD CLO that can provide identification, potholing and protection, all in-house!

Industry Leading Rates

Save Money

Engage a DBYD CLO that is experienced and knowledgeable that can get the job done the best way the first time round.


Reduce Risk

Use a company that is authorised to access utility networks, is fully insured with appropriate internal systems and procedures and the right equipment for all your service locating needs.

Before You Dig Australia

Before You Dig Australia (BYDA) (formally called Dial Before You Dig) are an online central repository of utility owner plans for the underground networks. However, Dial Before You Dig (DBYD) is still currently the governing certification body for the underground service locating industry (this may change soon for the names to be aligned). Obtaining utility owner plans through BYDA is the essential first step that should be undertaken prior to any excavation. To meet statutory obligations, these plans need to be correctly interpreted and validated and kept on-site until the completion of the project. However not all utility owner’s (including some Local Council Area’s) provide their underground network information through BYDA and it can end up being a costly process for someone with limited experience. At Utility ID, we take care of all BYDA administrative tasks and ensure all necessary plans have been obtained and follow industry best practice to identify, pothole and protect underground services to guarantee you peace of mind to proceed with your project.

We are the only DBYD Certified Locating Organisation in the Toowoomba region that has extensive experience across the construction, electrical and service locating industries, so you can be guaranteed of a premier underground locating service.


Hydro Vacuum Excavation


Underground Service Locating


Ground Penetrating Radar

Areas We Service

When it comes to underground cable location in the Darling Downs and Lockyer Valley, Utility ID has long been the top choice. We are a DBYD certified locator in Toowoomba and service all areas in the region, including:

Why Choose Utility ID?

We are the only DBYD certified underground cable locator to have experience across multiple key industries to excel in underground service locating.

Our team has decades of combined experience in the actual construction and installation of the underground assets that we now locate and protect. These are the points of difference that cements our position as leaders in the industry.

We have worked with Sam and the team from Utility ID for many years to help with the safe planning of our drilling, excavation works and service mapping. They are a highly professional team, and we have no hesitation in recommending their services to others.

Lucas Talbot

Efficient and professional Sam responded to my initial enquiry very quickly and was at the job site that afternoon. His professional manner and evident knowledge of the work required, put my mind at ease. I would recommend Utility ID again.

Sally Keynes

We originally engaged Utility ID to locate transformers that been lost through 17 years of fit-outs and building modifications, a task that multiple locating firms had failed to achieve. Sam attended site outside of business hours, and not only found the transformers but also identified the entire in-slab cable run within 90 minutes.

Sam's professionalism, commitment to safety and willingness to go the extra mile have ensured that Utility ID is our underground service locators of choice.

Chris F

We’ve been using Utility ID for a number of years now and are very happy with their prompt, reliable service. Sam and Chris are always professional, and I would highly recommend them to anyone who wants to put safety first.

Paul Sheppard

I'd highly recommend Utility ID - Sam came over before I started building a carport, both services he found were directly below where he had marked them. The power going to my shed was a lot shallower than expected as well, so he definitely saved us from damaging it when we dug the footings. I also had to carefully dig down to find the stormwater as the new downpipes had to be connected to the existing pipe, so it made it a lot easier knowing where it was.

Ben Gosper

Experience & Professionalism

Duty Of Care

We are fully qualified and experienced DBYD certified locators. All our work is carried out in accordance with AS5488-2013 ‘Classification of Subsurface Utility Information’ and we work under a comprehensive Work Health and Safety Management System. By engaging Utility ID you are guaranteed you are meeting your duty of care obligations to minimise any chance of damaging underground services.

Industry Leading Rates

Tailored to Your Assets

Every site is unique and has different complexities and that is why we tailor our approach to suit your project whilst keeping in line with the utility asset owner’s duty of care requirements. Being DBYD certified with extensive industry experience we know how to protect underground assets..


Serving the Following Areas

We can provide all your underground service locating needs across all areas on the Darling Downs, Lockyer Valley and South West QLD, including ToowoombaDalbyWarwickGattonKingaroy, and more. No matter the size of your project, we’ve got you covered.

Have an upcoming design project?

At Utility ID we have a true passion for the accurate survey of underground services and are specialists in servicing the Survey and design industry. We understand the importance of identifying not only the services depth and alignment but also it’s attributes such as size and material type. We know how critical this is for design and how costly a mistake could be once construction phase is reached. If you are a surveyor needing to include the existing underground services layer in an upcoming project, call Utility ID to see how easy the process really can be from start to finish.


We have underground service locating covered!

Contact your trusted DBYD certified underground service locator for a quote.

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